At AL OUD INDIA, your satisfaction is our top priority. If you're not completely thrilled with your purchase, we offer a straightforward return process. Here's a breakdown of our policy:

 

Eligible for Returns:

• Original Price Purchases: Only items purchased at the initial listed price qualify for return.
• 14-Day Window: You have 14 days from the delivery date to initiate a return request.
• Unopened & Original Condition: Products must be unused, with all original packaging intact, and in the same state as received.

Non-Returnable Items:

• Custom Blends: Unfortunately, fragrances created by mixing different perfumes cannot be returned.
• Sale & Discounted Items: Products purchased on sale or at a discounted price are final sales.

How to Return:

• Initiate Request: To start a return, email us at info@aloudindia.com or call +917994085117.
• Provide Details: Include the reason for your return and clear photos of the product(s) you wish to return.

Refunds:

Please Note: Due to the nature of fragrances being consumable products, we are unable to offer refunds.

Questions & Concerns:

For any further inquiries about our return and refund policy, feel free to reach out to our friendly customer service team at ibox@gmail.com or +917736851117. We're always happy to help!